Order Fullfilment

For items that are in stock, please allow up to 3 business days for processing on standard shipping. For orders placed with an expedited shipping rate, please allow up to 1-2 business days for processing.Custom items need 5 workdays.so Fulfillment Orders are shipped within 5 workdays.Once shipped, you’ll receive a confirmation email including tracking number(s) for your order.

Standard Free Shipping

Below is the Estimated delivery Time of each countries: (during winter/peak season. the delivery time need few more days )

State Country CouNTrY Estimated delivery Time
North America United States US 10-15workdays
Canada CA 10-15workdays
Mexico MX 15-30workdays
Puerto Rico PR 20-30workdays
Remote areas of America RA 20-30workdays
Europe United Kingdom GB 5-12workdays
France FR 5-12workdays
Germany DE 5-12workdays
Italy IT 5-12workdays
Spain ES 5-12workdays
Netherlands NL 7-15workdays
Austria AT 7-15workdays
Belgium BE 7-15workdays
Bulgaria BG 7-15workdays
Switzerland CH 7-15workdays
Czech republic CZ 7-15workdays
Denmark DK 7-15workdays
Estonia EE 7-15workdays
Finland FI 7-15workdays
Greece GR 7-15workdays
croatia HR 7-15workdays
Hungary HU 7-15workdays
Ireland IE 7-15workdays
Lithuania LT 7-15workdays
Luxembourg LU 7-15workdays
latvia LV 7-15workdays
Malta MT 7-15workdays
Norway NO 7-15workdays
Poland PL 7-15workdays
Portugal PT 7-15workdays
Romania RO 7-15workdays
Sweden SE 7-15workdays
Slovenia SI 7-15workdays
Slovakia SK 7-15workdays
Oceania Australia AU 8-15workdays
New Zealand NZ 8-15workdays
Asia Japan JP 3-9workdays
China Hong Kong HK 3-7workdays
India IN 15-30workdays
South Korea KR 7-13workdays
Philippines PH 7-14workdays
Singapore SG 7-14workdays
Thailand TH 5-10workdays
Taiwan, China TW 7-9workdays
Middle East United Arab Emirates AE 8-15workdays
Cyprus CY 7-15workdays
Israel IL 8-15workdays
Saudi Arabia SA 8-15workdays
Türkiye TR 7-10workdays
South America Brazil BR 15-25workdays
Chile CL 12-20workdays
Colombia CO 15-30workdays
Peru PE 20-40workdays
Africa Morocco MA 10-15workdays
South Africa ZA 15-30workdays

Express shipping:

Yes.we can provide DHL/UPS/Fedex express shipping service. you can contact us:[email protected] to provide you this service.

PS:because our warehouse at China,if you need your order arrive in a week, we can not promise this, advice you can  Find a local retailer to see if they might have what you’re looking for in stock!

Carrier:

YANWEN is our lcoal preferred carrier.when package arrive your country. the carrier will be transfer to your local famous carrier, such in US is USPS and so on. If you choose express shipping. the carrier will be UPS/DHL/FEDEX.

PS: we will give you tracking number and track site. you can see your order newest tracking status anytime.

Duty and Tax:

  For the majority of our orders import fees are not collected. We strive to make sure import fees are prevented, in rare circumstances when it does happen dodesignershop.com is not responsible for any custom charges made in the country of destination.

Split Packages:

In some instances, an order may be split into different packages for any of the following reasons:

-Weight limit per package. In order to provide Free Worldwide Shipping and ensure that you receive your order at earliest, we use time and cost efficient ways of delivery.

– An item may be slightly back-ordered, and shipped a later than the rest of the items in an order.

– Because we are serviced by different warehouses, an order with multiple items may be shipped from the different warehouses due to varying stock inventory between the warehouses.

Track  order:

You will be given a tracking number through email once we shipped your order, you can track your order on our website tracking page. Click here to go to the tracking page:https://www.17track.net/en

Order delay:

– Billing and shipping addresses are not the same.

– Order is pending a credit approval and verification.

– A product is currently out of stock.

– An order which requires special customization  

note: we will contact you intime if need you provide more information with emails. pls pay attention to your email after placed the order.

Unclaimed packages:

We are not responsible for any packages returned to us as refused, unclaimed, undeliverable, or because of incorrect or insufficient address. Unclaimed items are subjected to a 30% restocking fee or $25 USD redelivery fee to cover postage costs. 

Missing Package:

If the delivery address cannot be reached on time within the planned time, we will provide reship service.